{"id":13,"date":"2026-01-06T14:23:31","date_gmt":"2026-01-06T14:23:31","guid":{"rendered":"https:\/\/pie-tech.com\/?page_id=13"},"modified":"2026-01-06T14:40:20","modified_gmt":"2026-01-06T14:40:20","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/pie-tech.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Return Policy<\/strong><\/h2>\n\n\n\n<p>At Pie Technology, we strive to ensure customer satisfaction. Our return policy is outlined below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers may return products within 14 days from the date of purchase without providing any reason and without incurring additional charges.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products may be returned within 30 days if they are found to be defective, damaged, or not in conformity with the agreed specifications or intended use.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be issued using the same payment method used for the original purchase, subject to the conditions below.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Return Conditions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The original sales invoice must be presented and must be issued in the customer\u2019s name.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products must be returned in their original condition, including packaging, accessories, and any included items.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Non-Returnable Items<\/strong><\/h2>\n\n\n\n<p>Returns or exchanges will not be accepted in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the nature, specifications, or packaging of the product make it impossible to return or replace the item in its original condition.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products that have been custom-made or manufactured according to the customer\u2019s specific requirements, provided they conform to those specifications.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Software, digital content, or information programs once accessed or activated.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Warranty &amp; Misuse Disclaimer<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The warranty and right of return do not cover damage resulting from misuse, negligence, physical damage, breakage, exposure to liquids, or improper handling by the customer.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manufacturing defects are covered only when the product has been used under normal conditions.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Invoice Responsibility<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are required to retain the original invoice, as no duplicate copies can be issued.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The invoice must be presented to claim warranty, return, exchange, or after-sales services.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return Policy At Pie Technology, we strive to ensure customer satisfaction. Our return policy is outlined below: Return Conditions Non-Returnable<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pie-tech.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pie-tech.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pie-tech.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pie-tech.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pie-tech.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":3,"href":"https:\/\/pie-tech.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":10247,"href":"https:\/\/pie-tech.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/10247"}],"wp:attachment":[{"href":"https:\/\/pie-tech.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}